Care Managers at Bailey-Boushay House

Working for Optimum Health and Well-Being

Bailey-Boushay House (BBH) offers compassionate support for individuals living with HIV/AIDS and other life-threatening diseases. Gifts from generous donors help fund many of the services and activities that BBH offers to clients.

Matthew, a BBH client, attended the program where meals and activities are provided, but he wasn’t taking his medicine consistently and didn’t interact with others. The social workers, called care managers at BBH, noticed this. They began to build a relationship with him, offered him laundry and shower facilities, and helped with other needs. “He now takes his medication daily and has an undetectable viral load, meaning that his risk of getting sick is much lower,” says Chrissy Parker, MSW, BBH care manager. “He’s also been able to build relationships with many staff members and program volunteers.”

Donors Help Fund Critical Services

This is the work of the care managers at BBH. Their ultimate goal is to provide every client and resident with HIV equal access to positive outcomes (defined as an undetectable HIV viral load), optimum physical and psychological health, a stable living situation, adequate nutrition and supportive social connections.

“We provide coverage for our outpatient program room, facilitate educational and supportive groups, accompany our clients to appointments (medical, dental and housing) and provide counseling and support,” says Chrissy. “Each care manager supports over 40 clients and five residents.”

What are some of their successes? “The rate of medication adherence, an outing to the Puyallup Fair (thanks to a generous supporter), our first Homecoming dance and helping our clients obtain housing through our Housing Stability Program,” says Chrissy. “And when we help our clients achieve their goals.” Donations enable BBH to provide more than just medication and counseling, but goes that extra step to show clients that someone truly cares about their well-being.



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